1win app
1win app
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This app is available for your device
1win app
This app is available for your device
Contact
+91 1706869821
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1win app?
To log in, open the app and enter your registered mobile number, then verify the OTP (One-Time Password) sent to your number. This secure method eliminates the need for a password or email login. Once verified, you can easily access the app.
Q2: What should I do if I am not getting OTP?
To begin, ensure a strong and stable internet connection is established. Wait for a proper signal and click "send OTP" again if necessary. If you still don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try to log in with your active number. If the number has changed, please submit your correct KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer. This will enable us to update your account information.
Q4: You are getting blackout and the app is not opening?
Uninstall the existing app from your device. Download the latest version of the app, which should resolve any issues you were experiencing. You can then log in and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1win app?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only available for the money earned from gaming, and not for bonus amounts collected. This allows users to access their earned funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details through the app, which should include saving your Aadhaar card, UPI information, and bank details. This will ensure a smooth and secure process. Your full KYC compliance is necessary to move forward.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payment processing may require waiting up to 24 hours. This waiting period can be extended due to unforeseen technical issues or processing delays.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings are exclusive to gaming use and cannot be withdrawn by anyone else. You can withdraw any money earned while playing games with the bonus amount. The bonus earnings themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, the funds should be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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